General Terms and Conditions

TERMS AND CONDITIONS

Terms of purchase

The general terms and conditions of our online store are compiled in accordance with the Consumer Protection Act (ZVPot). By placing an order, the customer accepts the general terms and conditions.

Ordering

After reviewing our offer, select the "add to cart" option next to the desired items. When you have finished shopping, select the "cart" option in the cart. After that, an interface will open, which will guide you step by step through the entire process until the completion of the purchase. You can only make a purchase after agreeing to the terms of the purchase and confirming this.

You can also send an inquiry to our Facebook or Instagram account.

For goods that do not suit you, you can notify us within 15 days of receiving the shipment that you will return it. The products must be returned in their original packaging and must not be damaged or worn, and an invoice must be attached. The cost of returning the shipment is paid by the buyer. The company Rector group d.o.o PE IPD fashion store then returns the entire purchase price for the item, but you can also decide to change the item. After the 15-day period from receipt, the return of goods is no longer possible. Orders placed via the online shopping cart are considered an online purchase. Orders placed in our physical stores are not subject to the same terms as online purchases.

Prices

All published prices and prices in special offers are valid at the time of placing the order and are only valid for purchases through the www.ipdfashionstore.com online store. All product prices on www.ipdfashionstore.com are shown in EUR and include VAT, which is clearly stated on the final invoice. Prices without value added tax are visible in the cart before the order is completed. Promotional items have a price listed next to the item, as well as the duration of the promotion. The price for promotional items can be charged when the invoice is issued! The price of 0 on the item does not exist in itself (if an order for such an item appears, we cannot deliver it). The free item can only be under certain conditions (promo code, purchase amount, etc ...). The prices of the items in our physical stores are NOT completely identical to the prices online. We reserve the right to make changes and errors in prices, written text and technical descriptions without prior notice.

Delivery

The purchased goods remain the property of the seller until the settlement of the entire purchase price by the buyer. Goods are delivered only against payment. Delivery time for delivery of goods in stock is usually 1 to 2 working days. If the goods are not in stock, we will inform you about the delivery time if you are available at the given addresses. If it happens that a certain already purchased product is not available, we will refund your money.

Delivery of the ordered goods is carried out through various package distribution providers, who deliver the goods to the customer in all places in Slovenia. The package distribution carrier is selected by Rector group d.o.o. PE IPD fashion store.

Receipt of goods and payment

You can choose to pick up the goods in person at our IPD fashion store cesta ljubljanske brigade 33, Ljubljana, or we can deliver the goods to you by (express) mail. If you decide to deliver with GLS Slovenia, you will be charged postage and packaging in the amount of € 3.50 when purchasing up to € 50.00 (including VAT). For purchases over € 50.00, postage is covered by the company Rector group d.o.o PE IPD fashion store.

Payments are available for payment

After collection - in cash, you also pay a commission to the package carrier

With credit cards (the system supports almost all payment cards issued in the Republic of Slovenia).

You are not obliged to pay the additional costs of sending the ordered items from the online store www.ipdfashionstore.com. The customer receives the goods delivered to the address in accordance with the rules of the delivery companies.

Security of purchase / complaint

If the damaged goods have already arrived or were sent incorrectly, you can return them within 15 days of receipt. In this case, the cost of the refund is covered by Rector group d.o.o. PE IPD fashion store with return form. The goods must be returned unused and in the original packaging. The return option applies only to goods that are undamaged, must not have traces of wear and must not be washed or cleaned. We do not accept shipments without an attached invoice or with a ransom.

For products purchased with discounts of -30% or -50%, it is only possible to exchange for another product of our company.

Privacy

The information you enter in the form when ordering goods will be carefully protected in accordance with applicable regulations. They will be used only for the purpose of your purchase (order control, delivery of goods) or for the transmission of our advertising messages by mail (catalog) or e-mail. The concluded contract will be available in electronic form at the company Rector group d.o.o. PE IPD fashion store, it can be accessed electronically. All purchases are also archived in printed form in the company Rector group d.o.o. PE IPD fashion store.

Slow

All possible disputes arising from the use of the online store www.ipdfashionstore.com between the buyer and the company Rector group d.o.o. PE IPD fashion store, the parties will resolve amicably. If this is not possible, the District Court in Ljubljana has jurisdiction.

Contract withdrawal

The right to withdraw from the contract in accordance with Art. Article of the Consumer Protection Act and notification if he does not have this right (in the cases referred to in paragraph 5 of Article 43)

b) Distance contracts

member

(1) For the purposes of this Act, distance contracts shall be deemed to be contracts for the supply of goods or the provision of services, including financial services concluded between a business and a consumer on the basis of an organized program for offering distance goods or services. an undertaking which uses exclusively one or more means of distance communication for the purpose of concluding it, until and including the time when the contract is concluded.

(2) Means of distance communication are those means of communication that enable the conclusion of a contract in such a way that the simultaneous physical presence of the contracting parties is not required.

(3) The means of distance communication are in particular: letter-post items and other printed matter, catalogs, telephone conversations, advertising in print with an order form, television sales, facsimiles, e-mail and the World Wide Web or the Internet.

Article 43a

(1) The provisions of this Act on distance contracts shall not apply to:

1. contracts for the construction and sale of real estate and contracts for other rights to real estate other than rental;

2. contracts on the time lease of real estate, which are regulated by the provisions of Articles 59 to 60e of this Act;

3. contracts for the sale of food, drink or other goods intended for daily consumption and supplied to the consumer by the sellers at the consumer's home, residence or place of work;

4. contracts for accommodation, transport, catering, food and beverage supply, attendance at events and leisure services, where the undertaking undertakes to fulfill its obligation at a specified time or within a specified period;

5. contracts concluded:

- with the help of vending machines;

- with telecommunications operators using public payphones;

- at a public auction.

(2) In the case of financial services contracts comprising an initial service agreement, followed by successive transactions or a series of separate transactions of the same type, the provisions of this Act shall apply only to the initial agreement. Where there is no initial agreement and successive or separate transactions are of the same type carried out at a specified time between the same parties, the provisions of Articles 43b and 43c shall apply only to the first transaction. However, where a transaction of the same type is not carried out for more than one year, the next transaction is considered to be the first in a new set of transactions.

Article 43b

(1) In the case of distance contracts, the consumer must obtain the following information at a time appropriate to the means of communication and at the latest before being bound by the contract or offer:

1. company name and registered office of the company;

2. the essential characteristics of the goods or services, including the minimum duration of the contract, if the subject of the contract is permanent or repeated performance;

3. the price of the goods or services, including all taxes and other charges;

4. possible delivery costs;

5. more detailed regulation of payment and the method and deadline of delivery or fulfillment;

6. a description of the right to withdraw from the contract in accordance with Article 43.č of this Act; in cases where the consumer does not have the right to withdraw in accordance with Article 43.č, he must be explicitly informed;

7. costs related to the use of the means of communication, if these costs differ from the normal basic tariff normally paid by the consumer;

8. offer validity period, especially prices.

(2) In the case of concluding a contract within the framework of information society services, in addition to the data referred to in the previous paragraph and the data referred to in the third paragraph of Article 2, the following data must be available to the consumer before concluding the contract:

1. a precise indication of the technical steps leading to the conclusion of the contract;

2. an indication of whether the concluded contract will be stored with the company and in what way access to it will be possible;

3. indication of technological means that enable the identification and correction of errors before the award of the contract;

4. the languages in which the contract may be concluded.

(3) In any case, unless the contract is concluded exclusively by exchanging e-mails or comparable individual messages, the company is obliged to confirm the order to the consumer immediately after receiving the order, in electronic form and to provide contractual provisions in a form that ensures their feeding and subsequent use.

(4) The information referred to in this Article, the commercial purpose of which must be clearly stated, must be presented clearly and unambiguously and in a manner appropriate to the means of distance communication, taking into account the principle of diligence and honesty and the principle of protection of persons. who are not legally capable under the law of the Member States.

(5) In the case of concluding a financial services contract, the consumer must obtain the following information in addition to the information referred to in the first paragraph:

1. a description of the main features of the financial service;

2. the main business activity of the company and all addresses that are important in the business relationship between the consumer and the provider;

3. the identity and address of any representative of the undertaking in the Member State where the consumer is domiciled and the identity, address and function of any third party professionally involved in the transaction are not the provider;

4. if the undertaking is entered in a court or other public register, the register in which it is entered, indicating the registration number or other equivalent code;

5. if the activity of the undertaking requires a special permit, information on the relevant supervisory authority;

6. the total price to be paid by the consumer for the financial service to the undertaking, including all fees, charges and expenses and all taxes paid by the undertaking in the provision of the service, or, if an exact price cannot be given, the basis for calculating allows the consumer to check the price;

7. where appropriate, a warning that the financial service is linked to instruments that are subject to specific risk due to their specific characteristics or execution procedures or that their price is subject to fluctuations in financial markets over which the provider has no influence, as well as a warning that past returns are not an indicator of future returns;

8. a warning regarding the possibility of additional taxes and / or costs that are not deducted or charged by the provider;

9. information on the possible amount that the consumer must pay in the event of withdrawal from the contract on the basis of the fifth paragraph of Article 43.d;

10. information on whether the consumer has access to an out-of-court dispute resolution mechanism and a description of possible conditions for access to that mechanism;

11. a contractual provision concerning the law applicable to a distance contract.

Article 43.c

(1) The company must provide the consumer with the data referred to in the previous article of this Act on a suitable durable medium within a reasonable time, but no later than at the time of delivery of goods or commencement of services, if such data have not been provided in such a way.

(2) Within the time limit referred to in the preceding paragraph, the company must also ensure:

1. written notice of the right to withdraw from the contract referred to in Article 43c of this Act and of the manner and conditions of exercising this right or written notice that the consumer does not have this right in the cases referred to in the fifth paragraph of Article 43c;

2. the address to which the consumer may send his objections, comments, claims and statements;

3. information on the service department and the applicable warranty conditions;

4. conditions for termination of the contract in the case of contracts concluded for an indefinite period of time, or in the case of contracts concluded for a period longer than one year.

(3) In the case of a financial services contract, the consumer must be provided with the data referred to in the previous article and data on all contractual conditions on a suitable durable medium already before the consumer is bound by the contract or offer. Exceptionally, the company may fulfill its obligation under this paragraph immediately after the conclusion of the contract, if the contract was concluded at the consumer's request using a means of distance communication that does not allow the submission of data and contractual conditions in that form.

(4) The consumer may at any time during the contractual relationship request the submission of contractual conditions on paper. In addition, the consumer has the right to change the means of distance communication, unless this is incompatible with the contract or type of financial service.

(5) The provisions of the first and second paragraphs shall not apply to services provided directly via a means of distance communication, if it is a one-off service charged by the operator of the means of communication. In this case, too, the consumer has the right to receive an exact address to which he can send his complaints.

(6) A suitable durable medium is a medium which enables the consumer to store the data addressed to him in such a way that they are available for later use for a period appropriate to the purpose of the data and which enables the unaltered presentation of the stored data. The appropriate form is primarily a written notice.

Article 43

(1) In the case of distance contracts, the consumer has the right to inform the company within fifteen days that he is withdrawing from the contract, without having to state the reason for his decision. In the case of distance and long-term life insurance contracts concerning personal pension insurance, this period shall be 30 days. The message is considered timely if the shipment is delivered on time.

(2) If the company has fully fulfilled the obligation referred to in Article 43.c of this Act, the time limit for exercising the right referred to in the first paragraph of this Article shall run from the day the consumer received the goods and from the day of concluding the contract or the date on which the undertaking fulfilled that obligation, if that obligation was fulfilled after the conclusion of the contract.

(3) If the company fulfills its obligation under Article 43.c after delivery of the goods, the fifteen-day period for withdrawal from the contract shall begin to run on the day following the day of fulfillment of this obligation, if the three-month period referred to in the following paragraph has not expired.

(4) If the company has not fully fulfilled the obligation referred to in Article 43.c of this Act, the time limit for withdrawal from the contract shall be three months. This period shall begin to run for the supply of goods from the day on which the consumer received the goods and for the provision of services from the date of conclusion of the contract. At the end of this period, the consumer's right to withdraw from the contract expires.

(5) Unless the contracting parties have agreed otherwise, the consumer shall not have the right to withdraw from the contract referred to in the first paragraph of this Article:

1. in the case of contracts having as their object goods or services the value of which depends on fluctuations in the financial markets over which the undertaking has no influence and which may occur within the withdrawal period, such as in the case of foreign exchange service contracts, money market instruments, transferable securities, holdings in collective investment undertakings, financial futures contracts, including cash-equivalent instruments, interest rate futures, interest rate and foreign exchange swaps and share swaps or a stock index, and options to buy or sell any of those instruments, including cash-settled equivalent instruments;

2. in the case of contracts having as their object goods which have been manufactured to the exact instructions of the consumer and which have been adapted to his personal needs and which, by their nature, are not suitable for return, which are perishable or have expired;

3. in the case of contracts for the supply of audio or video recordings or computer programs, if the consumer has opened the security seal;

4. in the case of contracts for the supply of newspapers, magazines and periodicals;

5. in the case of gambling contracts and lottery services;

6. in the case of travel and luggage insurance contracts or similar short-term insurance contracts with a validity of less than one month.

(6) The only cost borne by the consumer in connection with the withdrawal from the contract is the direct cost of returning the goods, except in the case referred to in the fifth paragraph of the following article.

Article 43d

(1) If the consumer has withdrawn from the contract in the case referred to in the previous article of this Act, the company must return all payments made to him.

(2) Reimbursement of payments must be made by the company as soon as possible, but no later than within fifteen days of receipt of the notice of withdrawal from the contract. If the company is in arrears with the return of payments, it must pay the consumer, in addition to the statutory default interest, one tenth of the payments received for each completed thirty days of delay in repayment.

(3) If the consumer has already received the goods and withdraws from the contract, he must send the goods undamaged and in unchanged quantity to the company within fifteen days after the notification referred to in the first paragraph of Article 43c of this Act, unless the goods are destroyed, damaged, lost or reduced its quantity without the consumer being at fault.

(4) The return of the received goods to the company within the deadline for withdrawal from the contract shall be considered a notice of withdrawal from the contract.

(5) If the consumer has withdrawn from the contract for financial services, the company may demand from him the payment for the service actually performed for him. Fulfillment of the contract can only begin with the consumer's consent. The payment must be proportionate to the volume of services already provided in relation to the entire contract and must not constitute a contractual penalty. The company may demand payment from the consumer only if it proves that the consumer has been duly informed about it in accordance with point 9 of the fifth paragraph of Article 43.b of this Act.

Article 43.e

(1) The company must fulfill its obligations under the contract within thirty days of the conclusion of the contract, unless the parties have agreed otherwise.

(2) If the company is unable to fulfill its obligations because the goods are not available or because there are no conditions for the provision of the service, the company must immediately inform the consumer and return all payments made. The provision of the second paragraph of Article 43.d of this Act shall apply to the refund of payments.

Article 43.f

If the consumer's payment or credit card is misused in connection with a distance contract, the consumer has the right to cancel the payment with the company registered and responsible for the transaction if the transaction has not yet taken place. In the event that the transaction has already taken place, the consumer has the right to demand a refund from the company to which the amount was transferred.

Article 43

The burden of proof regarding the company's compliance with the consumer's information obligations and the consumer's consent to enter into a contract, where applicable, as well as to the performance of the contract, lies with the company.

Company ID card

Company name: RECTOR GROUP, distribucija, d.o.o.

Street address: Cesta na brdo 55

Postal code and place: 1000 Ljubljana

Municipality of Ljubljana

VAT payer ID: SI65114183

Registration number: 6873677000

IBAN: SI56 0400 0027 6264 089, Nova KBM d.d.

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